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common questions and their answers

   

General

buy&sell service

 

What are the Services of WatchFloor.com?

WatchFloor.com offers services for professional watch traders 
as well as private collectors:

Services for professionals only
-          WatchFloor.com’s TradingFloor & WatchFloor.com´s SHOP
-          WTA TraderShows

Services for professional as well as private customers
-          Buy & Sell Service

With these services, WatchFloor.com supports the trade of new, second hand, vintage watches, pocket watches and clocks, as well as all kinds of spare parts and accessoirs.

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What makes WatchFloor.com different from other sites in the web?

WatchFloor.com has been designed by experts on the watch business in cooperation with  professionals in the fields of e-commerce and information technology. It is this combination of insight into the needs of daily international watch trading, technical sophistication and commercial innovation that makes WatchFloor.com  a unique marketplace & information site on the word wide web.

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What is WatchFloor.com’s TradingFloor?

The TradingFloor is a virtual marketplace for professional watch traders provided by WatchFloor.com. It allows each trader to sell merchandise as well as to buy merchandise form other traders. In addition to this trade section, the TradingFloor contains further services such as a Catalog, a case- and serialnumber database, payment & shipment advice and the latest news on the international watch market.

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Who is entitled to use WatchFloor.com’s TradingFloor?

WatchFloor.com’s TradingFloor is open to professional watch traders only who engage in b2b trading. Private customers are not admitted.

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What can I do as a TradingFloor member?

As a TradingFloor member you can act both as seller and as a buyer at the same time. The TradingFloor allows you to create BIDS (offers of watches you want to sell) and ASKS (requests for watches you would like to buy) as well as to browse and search the BIDS and ASKS of other traders. The transaction is established between seller and buyer only with no interference made by WatchFloor.com. Every TradingFloor member (WTA GOLD member) can open a SHOP for FREE and can also participate in WatchFloor.com´s SHOP. For more information about WatchFloor.com´s SHOP just click here http://www.watchfloor.com/myshop.htm !

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Where can I find out about
the technical features of the TradingFloor?

The TradingFloor is technically very sophisticated, yet simple to use.
To see how the individual functions work, just take a tour through our

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What are my costs as a member 
of WatchFloor.com’s TradingFloor?

As a TradingFloor member, you just have to pay an annual member 
fee of USD 300.00. WatchFloor does not charge you with any further transaction fees.

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How do I get a user name and password?

In order to receive a username and password, you have to apply for membership in WatchFloor.com’s TradingFloor at http://www.watchfloor.com/application.asp After the application process has been sucessfully processed, your username and password will become valid.

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What does the application process for membership in WatchFloor.com’s TradingFloor look like?

Applying for membership in WatchFloor.com’s TradingFloor requires the completion of the online application form at http://www.watchfloor.com/application.asp (which includes the signing of our Membership Agreement) as well as the provision of copies of documents that prove your professional status. These are your passport, certificate of company registration and business card that can be sent to WatchFloor Ltd. by mail, fax or e-mail.  After they have been checked by WatchFloor Ltd., you will be contacted and asked to pay your annual member fee via wirement or credit card. As soon as the member fee has arrived, your username and password will become valid.

Please note: All information concerning the application process is also provided in our online application form. TradingFloor applications take five working days to process once the requested documents have been recieved.

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How can I enter the TradingFloor?

In order to enter WatchFloor.com’s TradingFloor, you need to have a valid user name and password. In order to get them, you have to apply for membership in the TradingFloor. To see how the application works, read “What does the application process for membership in WatchFloor.com’s TradingFloor look like?”

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Where can I apply for membership in the TradingFloor?

Application for membership in WatchFloor.com’s TradingFloor is possible online at http://www.watchfloor.com/application.asp Alternatively, written application forms are available on request from one of WatchFloor Ltd.’s Offices.

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As member of WTA, do I have to apply for membership in WatchFloor.com’s TradingFloor seperately?

Membership in WTA and membership in the TradingFloor are two different things. Thus, when you are already member of WTA and decide to become a member in WatchFloor.com’s TradingFloor as well, we have to ask you to fill in our application form at http://www.watchfloor.com/application.asp (choosing application for the TradingFloor) as well as to pay your annual member fee od USD 500. 
A second provision of documents is of course not necessary.

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How can I reach WatchFloor Ltd.?

To contact WatchFloor Ltd., you can use the “contact us” button provided in the navigation bar’s submenu of our sites. There you will find all addresses to make sure your comment or request arrives at the right person.

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What is the Buy & Sell Service?

WatchFloor.com’s Buy & Sell Service gives all non-TradingFloor members the opportunity to post offers or requests for watches in the TradingFloor. If any of the TradingFloor members is interested in your offer or/and request, you will be contacted directly by the trader. If no interest has shown up for 10 days, you are asked by WatchFloor.com if you wish to extend the period of listing for another 10 days. You are allowed to list three watches per month for free. Any additional watch will cost you 10 USD. (max. listing duration per watch is one month)

Please note: WatchFloor.com’s Buy& Sell Service does not give you access to the TradingFloor itself. Traders who wish to gain access have to apply for a TradingFloor membership.

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Who is entitled to use WatchFloor.com’s  
Buy & Sell Service ?

WatchFloor.com’s Buy & Sell Service may be used by private customers as well as professionals over 18 years of age.

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What do I have to do to be able to take advantage 
of WatchFloor.com’s Buy & Sell Service?

To be able to use WatchFloor.com’s Buy & Sell Service you have to register as a user at www.watchfloor.com/menu/buyandsellRegister.htm

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What is the Payment & Shipment Service?

WatchFloor.com knows about the difficulties that may be connected with shipment of valuables from one country to another. To be on the safe side, WatchFloor.com thus recommends the use of four shipping companies. All of them offer online tools to track and calculate your shipment and are accessible via link from Watchfloor.com.
In the same manner, the risk of international transfers of money may be lowered by
involving a third party to handle the exchange. WatchFloor.com recommends two companies that likewise can be reached via link from WatchFloor.com

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How can I advertise at watchfloor.com?

If you are interested in advertising your products or services at WatchFloor.com, please email us your request at info@watchfloor.com

Members of WTA or the TradingFloor are granted special conditions!

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Who is entitled to participate in WTA TraderShows?

WTA TraderShows are accessible to professional watch traders and members of WTA only.

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What is WTA?

WTA (WatchFloor TraderAssociation) is a members only association of professional watch traders founded by WatchFloor Ltd. and Eurotime. The main task of WTA is to organise the WTA TraderShows. Additional services for members are travel & shipment support and the provision of an information platform, the so called WTA Newsletter. 

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How can I become a WTA member?

In order to become member of WTA, you have to apply for membership. For this purpose, two application processes may be used:

  1. In Advance Application

requires the completion of the application form at http://www.watchfloor.com/application.asp as well as the provision of copies of documents that prove your professional status. These are your passport, certificate of company registration and business card that have to be sent to WatchFloor Ltd. by mail, fax or e-mail.  After they have been checked by WatchFloor Ltd., you will be contacted and asked to pay your annual member fee of USD 100.- via wirement or credit card. As soon as you are an approved member, you are welcome to visit all WTA TraderShows that take place throughout the year.

  1. At the Door Applications

are carried out directly at WTA TraderShows and include a check of the qualifying documents as well as payment of the annual member fee on the spot.

Please note: Du to the fact that applications carried out directly at WTA TraderShows may cause long waiting periods it is highly recommended to apply in advance!

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As a non-member of WTA, may I attend WTA TraderShows?

The attendance of WTA TraderShows is only and solely permitted to members of WTA. Traders who wish to attend thus have to apply for membership in WTA first. To see how this application works, read “How can I become a WTA member?”

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Where can I pre-register for WTA TraderShows?

Pre-registration for all WTA TraderShows is possible online at http://www.watchfloor.com/RegisterForWTAShows.asp

Please note: Pre-registration is made worth while by granting earlier entrance to the Show!

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Where can I find WTA TraderShow dates?

All dates & locations are avialable in WatchFloor.com’s WTA TraderShows section at http://www.watchfloor.com/menu/events.htm

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How can I prove I am a professional trader?

In order to prove your professional status and thus your qualification for membership in WTA and WatchFloor.com’s TradingFloor, WatchFloor Ltd. requires the provision of the following documents:
-          business card
-          certificate of company registration
-         
passport

Members of IWJG and EUROTIME Exhibitors: Certificates of company registration may be subsituted by IWJG member badges or proof of EUROTIME exhibitor status.  

The docuements are requested as copies only and may be sent to WatchFloor Ltd. by mail, fax, or email attachement.

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How can I be sure that the TradingFloor as well as WTA TraderShows are actually visited by professional watch traders only?

In order to make sure that WTA TraderShows as well as WatchFloor.com’s TradingFloor are services for professional watch traders only, WatchFloor Ltd. employs a strict process of application which includes the verification of the professional status of each applicant.

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Who is behind WatchFloor.com?

The creators and operators of WatchFloor.com combine a long expertise in the watch business with detailed knowledge about modern strategies in e-commerce and information technology. Thus WatchFloor.com is the ideal combination of insight into the needs of daily international watch trading, targeted technical sophistication and commercial innovation. For further information on WatchFloor.com, click the “About us” button in the submenu of the navigation bar. 

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